Terms and Conditions

Terms and Conditions of Sale

These Terms and Conditions govern the use of the website and the purchase of products on Gli Amici di Pippo. By using the site, you fully accept these terms.

1. Company Information

Gli Amici di Pippo is an online store specializing in pet food and accessories, based in Italy.

2. Products and Prices

All prices indicated on the site are in Euros (€) and include applicable VAT. We reserve the right to change prices at any time. The price applied to the order is the one indicated at the time of purchase.

3. Orders and Payments

Orders are considered confirmed upon receipt of the confirmation email. We accept payments via the methods indicated at checkout. In case of non-payment, the order will be cancelled.

4. Shipping and Delivery

Shipping is carried out within Italy. Delivery times are indicative and may vary. We are not responsible for delays caused by couriers or events beyond our control.

5. Right of Withdrawal

In accordance with Legislative Decree 206/2005, you have the right to withdraw from the purchase within 14 days of receiving the product. For more details, consult our Returns and Refunds Policy.

6. Legal Warranty

All products are covered by the legal warranty of conformity provided for by Italian and European legislation.

7. Privacy

The processing of personal data is described in our Privacy Policy.

8. Applicable Law

These Terms and Conditions are governed by Italian law. For any dispute, the Consumer Court is the competent authority.

For any questions, contact us via the Contact page.